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    Unified Monitoring Solution
    Trace9

    A Unified View
    Of Your Entire IT Ecosystem

    One platform unifying monitoring across the data center, infrastructure, cloud and communications — with AI-powered proactive analytics, ready-made dashboards, and deployment on-premise or as a managed service from Go Telecom's Network Operations Center.

    Request a Demo Explore Capabilities
    Discover More
    Why Trace9®

    One Monitoring Platform Instead of Dozens of Scattered Tools

    Trace9 unifies monitoring, analytics and alerting in one place, giving your teams a complete, real-time picture of the health of the entire ecosystem.

    A single view across the data center, infrastructure, cloud and communications, with automatic event correlation to find root causes fast.
    Predict failures and availability before they happen, with proactive performance analytics that cut detection time and downtime.
    Complete coverage from the physical layer up to multi-tier applications and microservices (APM).
    One-click deployment and dashboards ready out of the box — with no complex setup or specialized expertise.
    On-premise or as a managed service from Go Telecom's Network Operations Center (NOC) — whichever suits you.
    Monitor software licenses and regulatory compliance, with reports ready for governance and audit.
    trace9.ejadtech.sa / general / summary-360
    Trace9 Dashboard — Summary 360°
    Live · Live
    Coverage

    Monitors Everything in Your Technology Ecosystem

    From devices and networks to cloud, power systems and IoT — one single source of truth

    Applications

    Coverage
    Multi-tier applications and microservices, with full performance monitoring from user experience down to the database.

    Networks & Firewalls

    Coverage
    Switches, routers and firewalls, with flow-based monitoring and hop-by-hop tracing.

    Control Systems

    Coverage
    Industrial and operational control systems within a unified picture alongside the rest of the infrastructure.

    Cloud Services

    Coverage
    Cloud-native and cloud-ready — Kubernetes, OpenStack, microservices and hybrid environments.

    Servers & Virtual Machines

    Coverage
    Physical and virtual servers and compute platforms, with hardware and interface health.

    Storage & Databases

    Coverage
    Storage systems and databases of all kinds, with capacity and performance monitoring.

    Services & Value Chains

    Coverage
    Link technical assets to services and value chains to measure business impact directly.

    Power Systems & UPS

    Coverage
    Rectifiers, UPS, PDUs and generators, with DCIM integration and carbon-neutrality monitoring.

    IoT & Sensors

    Coverage
    IoT devices, sensors and cameras within the same unified platform.

    SupportsSNMPandSSH, agent-based and agentless collection, APIs and more

    The 360° Dashboard

    A Complete Picture for Running the Organization in One Dashboard

    Ready-made, customizable dashboards showing ecosystem health, availability and compliance in real time — with report export

    General / Summary 360°
    Real-Time Update · Live
    Total Nodes
    1,063
    Sensing Points
    7,457
    Healthy Nodes
    1,062
    Critical Nodes
    1
    Achieved Availability (SLA)
    99.4%
    Ecosystem Performance — Last 12 Weeks

    * Illustrative figures from a sample dashboard to show the display format

    Capabilities

    Monitoring Capabilities Covering Every Layer of the Ecosystem

    One platform for all IT domains — switch between areas to explore the details

    Device & Interface Health

    Real-time monitoring of device status, ports and loads, with alerts when thresholds are exceeded.

    Flow-Based Monitoring

    Flow-based network traffic analysis to see who consumes bandwidth, when and where.

    Discovery & Mapping

    Automatic asset discovery and topology and dependency mapping right from startup.

    Hop-by-Hop Monitoring

    Step-by-step hop-by-hop path tracing to pinpoint the exact fault location on the network.

    Multi-Tier Applications

    Application performance monitoring (APM) across tiers and microservices, from request to database.

    Synthetic Monitoring

    Simulate real user journeys to measure readiness and response time before users complain.

    Dependency Maps

    Visualize relationships between applications, services and infrastructure to understand the impact of any failure.

    Resource Usage Monitoring

    Track CPU, memory and storage consumption for efficient capacity planning.

    Cloud-Native & Cloud-Ready

    Designed for modern cloud environments with seamless hybrid deployment support.

    Kubernetes & OpenStack

    Monitor clusters, containers and microservices across cloud-native platforms.

    Consumption & Licensing

    Track cloud resource consumption and licenses to control cost (FinOps).

    Compliance Monitoring

    Ensure cloud environments comply with regulatory policies and standards.

    Power Equipment

    Monitoring of UPS, PDU, and generator systems to ensure operational continuity.

    Integration with DCIM

    Linking asset monitoring with data center infrastructure management for a unified view of power, space, and cooling.

    Carbon Neutrality Monitoring

    Measuring energy consumption and carbon impact in support of sustainability goals.

    IoT Monitoring

    Tracking sensors, cameras, and IoT devices within the same platform.

    Platform

    Built for Organizations That Never Stop

    A strong, scalable and future-ready architecture — from automatic discovery to agentic AI

    Automatic Discovery & Correlation

    Discover assets automatically and correlate events to identify root causes quickly.

    Distributed & Highly Available

    A distributed, highly available and scalable architecture covering thousands of nodes without bottlenecks.

    Customizable Dashboards & Reports

    Ready-made, editable dashboards and scheduled, exportable reports for every audience.

    Flexible Thresholds & Alerts

    Dynamic thresholds and customizable alerts and notifications across different channels.

    Third-Party Integration

    Broad integration via API, NBI and plugins with your existing systems.

    DevOps Services & Support

    DevOps and professional services with full support, backed by IOTA solutions and GO services.

    Agentic AI Roadmap

    Continuous evolution toward agentic AI to automate remediation and response.

    SLT/SLA & License Management

    Monitor service level agreements and manage licensing and compliance from a single dashboard.

    Who It's Built For

    Clear Value for Every Role in the Organization

    From strategic leadership to day-to-day operations teams — everyone gets what they need

    Chief Information Officer (CIO)

    Strategic Leadership
    Strategic oversight and alignment of technology with business
    Compliance, governance and operational efficiency
    Reduced risk at the enterprise level

    IT Manager

    Management & Governance
    SLA monitoring with full visibility and control
    Data-driven decisions and performance reports
    Risk management and capacity planning

    System & Network Administrator

    Operations & Networks
    Performance optimization and service performance measurement
    Proactive problem detection and automated alerts
    Reduced downtime

    Network Operations Center (NOC) Teams

    Monitoring & Response
    24/7 monitoring and real-time performance metrics
    Incident management and instant alerts
    Reduced downtime
    Implementation Steps

    From Discovery to Full Visibility, Fast

    A flexible deployment approach — on-premise or as a managed service — without disrupting your business

    1

    Discovery & Inventory

    • Automatic discovery of all assets
    • Topology and dependency mapping
    • Defining the monitoring scope
    2

    Deployment & Integration

    • On-premise deployment or from Go Telecom's operations center
    • SNMP, SSH, agent and API integration
    • Connecting systems and third parties
    3

    Dashboards & Alerts

    • 360° dashboards ready instantly
    • Configuring thresholds and alerts
    • Exportable SLA reports
    4

    Analytics & Operations

    • AI-powered predictive analytics
    • Proactive 24/7 monitoring
    • Continuous performance optimization

    360°

    A unified view of the ecosystem

    24/7

    Continuous proactive monitoring

    AI

    Smart analytics and predictions

    +100

    Successfully Delivered Projects

    Start Your Journey

    Ready for a Unified View of Your Entire IT Infrastructure?

    Book a live demo and see how Trace9 unifies your monitoring and predicts failures before they happen.

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